Chase the Ace by Flagstick Events — skill hole-in-one competition

Official Rules

Version 2.3 · Last updated 16 August 2026

These Official Rules govern entry into all Chase the Ace skill hole-in-one competitions ("Competitions") promoted by Flagstick Events Ltd, registered in England & Wales, company number 17292845, registered office The Goods Shed, Jubilee Way, Faversham, Kent, ME13 8GD, United Kingdom ("the Promoter").

1. Nature of the competition

Chase the Ace is a skill competition in which the outcome is determined solely by the entrant's ability to hole a tee shot in a single stroke from the designated tee box. No element of chance, draw, ballot, randomisation or first-in-time priority is involved in determining a winner, and prizes are never allocated between entrants.

2. Eligibility

• Entrants must be aged 18 or over at time of entry.
• Entrants must be resident in the United Kingdom.
• Entrants must be amateur golfers as defined in section 2.1.
• Entries may only be made in person at a participating partner club during an active competition window.
• Employees of the Promoter, partner clubs, prize underwriters and their immediate families are excluded.

2.1 Definition of "amateur golfer"

An amateur golfer plays golf for the challenge rather than for financial gain and holds amateur status under the R&A Rules of Amateur Status. A person is not an amateur golfer, and is not eligible to enter or win, if they:

• are, or have at any time been, a tournament professional, teaching professional or club professional;
• are a member of the PGA or an equivalent professional body;
• have accepted prize money above the limit permitted for amateurs under the R&A Rules of Amateur Status;
• have accepted payment for playing golf, or for teaching or coaching golf other than as permitted for amateurs; or
• have forfeited amateur status, or are currently suspended from amateur status, without reinstatement.

Amateur status is confirmed at entry and re-checked before any prize is paid. A prize may be withheld or reclaimed where that confirmation is untrue.

3. How to enter

Entries are made by scanning the tee-box QR code at a participating Competition hole and completing payment of the published entry fee. A free, no-purchase-necessary postal entry route is available — see our Free Entry page.

Entry limit: one paid entry per participant, per Competition, per calendar day (UK time). A group entry counts as one purchase covering its named players. Duplicate charges for the same Competition on the same day are refunded in full where the extra entries are unplayed.

4. Skill requirement and Rules of Golf

• All attempts must comply with the R&A Rules of Golf in force at the time.
• Clubs and balls must conform to R&A equipment specification; non-conforming equipment voids the attempt.
• The shot must be played from the designated competition tee markers, appropriate to the entrant's handicap, age and gender, and never from a tee more advantageous than the tee played for the round.
• Only the first ball struck counts. Mulligans, re-tees and practice strokes are excluded. A ball played out of bounds and replayed does not qualify.
• The green must not be specially prepared and the pin position must not be set favourably for the attempt.
• The attempt must be played during a legitimate round at the partner club, on an open day and within the operating hours published on that Competition's page (UK local time). Shots played outside the published operating days or hours do not qualify.
• The ball must come to rest entirely below the level of the lip of the designated hole as a direct result of the tee shot.
• An independent witness aged 18 or over should be present; the witness record is retained alongside the camera footage.

Operating days and hours are set per Competition and shown for each day of the week on the Competition page. They may be amended to reflect course availability, daylight, maintenance, weather or club events; the schedule shown at the time of play applies.

5. Verification

Every attempt is recorded by on-course tee-box and green cameras. A claim is only valid if independent review confirms a hole-in-one made under the conditions in section 4. The Promoter's verification decision is final. See the Prize Verification Policy for full detail.

5.1 Camera or technology failure

If the cameras or other verification technology fail, are offline, or do not capture a usable recording:

• entries purchased but not yet played are refunded in full;
• any entry played during the unrecorded period is refunded in full even though the tee shot has been taken; and
• because a claim cannot be independently verified without usable footage, no prize is payable for that period — the full refund is the entrant's remedy.

See the Refund Policy.

5.2 Recording and audio notice

By entering a Competition you will be video and audio recorded at the designated competition hole during published operating hours, and for up to one hour before and after them. Recording is used to verify claims, resolve disputes and prevent fraud. Routine footage is deleted after 14 days; footage connected to a claim is retained for five years. See our Camera & Audio Recording Policy for details, including how to make a subject access request or object to processing.

6. Prizes

The advertised prize value is the amount payable in full to each entrant with a verified hole-in-one on that Competition. Prize entitlement is individual: another entrant's success never reduces, delays or removes yours, and prizes are not awarded on a first-in-time basis. Every advertised prize is insured and fully funded before the Competition goes live, so any number of verified winners can be paid in full. Prize values are fixed; no part of any entry fee forms a prize and prize values do not accumulate or roll over.

Frequency cap. An entrant may receive a maximum of one prize in any rolling 7-day period. This anti-abuse control applies equally to all entrants and is assessed only against that entrant's own prize history.

Prizes are paid in GBP to the verified winner's own UK bank account, typically within 7 business days of verification and completion of identity checks, and in any event no later than 60 days from the date the claim is verified. Where a winner delays identity or AML checks, or supplies incorrect bank details, the 60-day period is paused until the required information is received.

7. Claim deadlines

Notify the partner club and the Promoter on the same day as the attempt, and submit the claim form and supporting evidence within 5 days to claims@chasetheacegolf.co.uk. The Promoter completes its investigation within 30 business days of receiving a complete claim.

8. Identity and winner checks

Before payment, verified winners must complete identity verification and confirm handicap, tee and course details. See our AML & Fraud Prevention statement.

9. Disqualification

The Promoter may disqualify any entry that breaches these rules, the Rules of Golf, partner club rules, or that the Promoter reasonably suspects to be fraudulent or collusive.

10. Refunds and cancellation

Entries are refundable until you tee off, and a 14-day statutory cancellation right applies to unused entries under the Consumer Contracts Regulations 2013. See our Refund Policy.

11. Complaints and ADR

Complaints go to claims@chasetheacegolf.co.uk; acknowledged within 5 business days and resolved within 30 days. Unresolved disputes may be referred to the Centre for Effective Dispute Resolution (CEDR), 100 St Paul's Churchyard, London EC4M 8BU.

12. Liability and governing law

Nothing limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be excluded, including rights under the Consumer Rights Act 2015. Subject to that, the Promoter's total liability is limited to the greater of entry fees paid in the preceding 12 months and £1,000. These Rules are governed by the laws of England and Wales.

13. Contact

Questions: hello@chasetheacegolf.co.uk. Claims and data requests: claims@chasetheacegolf.co.uk. See also our Contact & company details.